Contact Information


We will always respond to emails in a timely manner. If you have not received a response to us within 72 hours (please take into consideration holiday periods such as Christmas), please first check your 'spam' or 'trash' folder. 

You can email us at

Please try to include as much detail with your first e-mail as possible. Items such as order number will speed things up for us and you.


Although e-mail is our preferred contact method we understand that sometimes your query/comment just can't wait, in that case please give us a call on: 01733 666441. Lines are open 9am - 5pm Monday - Friday. Closed weekends and bank holidays.

 *Calls are charged at your local rate from a BT land line. Mobile operators may charge more.


If you wish to write to us:

Vape Shop
2 Bramhall Place,
Storeys Bar Road,
Peterborough PE1 5YS
United Kingdom 


Our company registration number and VAT registration details can be found below:

  • Company Registration Number: 12374203
  • VAT Number: 349727262